FREQUENTLY ASKED QUESTIONS

Most of our locations are open 24/7. To see the hours of a specific store please use our Store Locator for specific store hours.

You can find all of our store locations using our Store Locator tool.

Yes, all our stores offer clean and accessible restrooms for customer use.

We offer a variety of fuel grades including Regular, Mid-grade, Premium, and Diesel.

We accept cash, credit/debit cards, mobile wallets (Apple Pay, Google Pay), Shell and other major fuel cards. Most of our Travel Centers accept all major Professional Drivers payment methods. Please check with each of our locations for specific details.

Please contact the store manager directly or call our customer service line at 800-836-6662. You can also submit an issue online through our contact form.

Yes! You can start running with the BEST by joining Sprint Mart Rewards at https://sprintmartrewards.com/login/

Download our mobile app or register online at https://sprintmartrewards.com/login/

Yes. Just submit your receipt through our app or contact support 1-855-284-4481 within 7 days of purchase.

Yes! We hold physical rewards cards at all stores. Go into any Sprint Mart and pick up a new rewards card and call 855-284-4481 or the number on the back to speak with our Rewards Support Team. The support line is open Monday-Friday 8am-5pm CT.

The best way to check your card balance and transaction history is to visit https://sprintmartrewards.com/login/ or download the Sprint Mart Rewards app.

No, Sprint Mart Reward Points NEVER expire. At Sprint Mart we believe in giving our customers every opportunity to save, with no time limits on the rewards you’ve earned.

Our app is available on the Apple App Store and Google Play Store. Just search for Sprint Mart Rewards.

If you are having issues with the app try uninstalling and reinstalling the app. If the issues purist, please contact 855-284-4481 or the number on the back of your Sprint Mart Rewards card for further support.

Yes! We provide a wide selection of delicious snacks, beverages, and meals. From our freshly brewed Best Bean coffee to our signature Chix southern fried chicken we guarantee you’ll find something you love at Sprint Mart.

Refunds are issued at the discretion of store management. Please bring your item and receipt to the store within 7 days of purchase or contact our customer support line 1-800-836-6662.

Please speak to a store team member immediately. We are here to help and ensure a safe environment for all customers.

If your credit card is still on hold after 3-5 days, please fill out our feedback form so we can provide assistance as soon as possible.

I am sorry to hear that our gasoline was not up to its promised standard. Please file a report regarding this matter at https://sprintmart.com/sprint-mart-fuel-guarantee/ so we can begin fixing this issue.